1. Shipping:

a) Shipping cost.

We're delighted to announce that we now offer fast, reliable, free shipping on every order you place with us.

b) Dispatch Time.

Orders are dispatched on the same day, however, if the order is placed on a holiday then it is dispatched on the next working day.

c) Order Status.

You can track the status of your order anytime by logging into your account on our site. You can also call us Toll Free on 1-888-400-8410 anytime between 9:00 AM -5:00 PM CST Monday-Friday to check the status of your order.

If there are any problems with your order, you will be contacted by one of our customer service representatives.

d) Delivery Time.

Most of our orders arrive within 10-14 business days. We provide money back guarantee or a re-ship if your order is not delivered within 28 business days from the date your order was shipped.

2. Returns and Refunds:

a) Returns.

We have a hassle free return policy. Just call us within 5 days of delivery of your order and we will accept your returns of all unopened products, no questions asked.

b) Refund Time.

You will receive a 100% refund via your credit card within 3-5 working days.

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Question of the Month

Congratulations to the winner of this month's Question of the Month, j. who wins $100 for the following question:

I have 6 dogs and 8 cats and I aquirred a flea problem, What would you recommend that is not very expensive and will eliminate the problem. I have used Comfortis before and worked well, I never used Comfortis on cats so I do not know what to do. Please help!, I rescue dogs n cats and this is where the infestation started. thank you, Jeannie Renninger ?


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